If there is any dissimilarity, defect, or damage that may have occurred during shipment, please let us know within 3 working days. We will resolve the issue as soon as possible.

Damage While Shipping

If any kind of damage happens during shipment, email us immediately. Attach images of the damaged area within 24 hours of delivery.

Contact our customer service team for a size change within 3 days of delivery. Please email us a few images of the jacket if the size is not the same as your order. We will arrange an exchange as soon as possible.

Note: No changes regarding color or measurements will be accepted once the order is ready or dispatched.

If your order does not arrive within 29 working days from the time of order confirmation, customer confirmation, and payment confirmation, a refund policy applies.

Additionally, if an express shipment does not arrive within 6 days, you can ask for the tracking code. If we fail to prove that it was dispatched, you are eligible for a full refund, including shipping charges.

The Item purchase by Credit card and do not want to proceed please email within 48 hours after placing the order.

If the Customer wants to cancel or refund the order at any time after placing the order then there will be $10 Surcharges.

Before canceling your order, please be aware of these terms and conditions:

• If an order is canceled within 3 days, a 25% deduction applies; within 7 days, a 45% deduction applies. No cancellations after 7 days.
• No cancellations are allowed after 7 days from the order confirmation date.